Privacy Policy

Oliva Apartment s.r.o.


1. Introduction

This Privacy Policy explains how Oliva Apartment s.r.o. (“we”, “us”, “Host”) collects, uses, and protects personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).


2. Controller of Personal Data

Oliva Apartment s.r.o.
Registered office: Pavlovova 2629/25, Zábřeh, 700 30 Ostrava, Czech Republic
Company ID (IČO): 24329339
Email: olivaapartment.cz@gmail.com
Phone: +420 607 946 024


3. What Data We Collect

We may collect the following personal data:

  • Name and surname
  • Contact details (email, phone)
  • Address and identification details
  • Booking and stay information
  • Payment information (processed via third-party providers)


4. Purpose of Processing

We process personal data for the following purposes:

  • reservation and accommodation services
  • guest communication
  • compliance with legal obligations (e.g. guest registration, reporting to authorities)
  • payment processing
  • improving our services


5. Legal Basis for Processing

Personal data is processed based on:

  • performance of a contract
  • compliance with legal obligations
  • legitimate interest
  • consent (where required)


6. Online Check-in (Chekin.com)

For legal and operational reasons, we use Chekin.com to collect guest information.

Guests are required to complete an online check-in form, which includes identification data required by law.


7. Property Management System (Smoobu)

We use Smoobu GmbH as a property management system to manage bookings, availability, and guest communication.

Smoobu processes personal data on our behalf as a data processor in accordance with GDPR.


8. Data Sharing

We may share personal data with:

  • booking platforms (e.g. Booking.com, Airbnb)
  • property management system providers (e.g. Smoobu GmbH)
  • payment providers
  • service providers (e.g. Chekin.com)
  • public authorities (e.g. foreign police or local authorities) where required by law


9. Data Retention

We retain personal data only for as long as necessary:

  • for the duration of the stay
  • as required by legal obligations
  • for resolving disputes or claims


10. Your Rights

You have the right to:

  • access your personal data
  • request correction or deletion
  • restrict processing
  • object to processing
  • lodge a complaint with a supervisory authority


11. Data Security

We take appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.


12. Cookies

Our website may use cookies to improve user experience and analyze traffic.

You can manage cookie preferences via your browser settings.



13. Final Provisions

We reserve the right to update this Privacy Policy.
The current version is always available on our website.